Privacy Policy

1. Scope

This Privacy Policy explains how VitaLix TileCraft collects, uses, and discloses information when you access our website and learning services. By using our services, you agree to this Policy.

2. Data we collect

• Account data: name, email, password (hashed), and enrollment records
• Communications: messages you send via forms or email
• Transaction data: course purchases and billing details (processed by PCI-compliant partners)
• Usage data: pages visited, features used, approximate location (via IP), device/browser info
• Cookies and similar technologies: remember preferences and authenticate sessions

3. How we use data

• Provide and improve courses, support, and site functionality
• Process payments and manage enrollments
• Send essential service communications
• Personalize content and measure site performance
• Comply with legal obligations and enforce terms

4. Cookies

We use strictly necessary cookies for authentication and preferences, and analytics cookies to understand site usage. You can manage cookies via your browser settings. Rejecting cookies may limit some features.

5. Sharing with third parties

We share personal data with service providers under contract, such as payment processors, cloud hosting, analytics, and email service platforms. We do not sell your personal data.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, as well as data portability and the right to object. To exercise rights, contact us at [email protected].

7. Security

We implement technical and organizational measures designed to protect personal data. No system is perfectly secure; please use unique passwords and keep credentials confidential.

8. Data retention

We retain personal data only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements.

9. Children’s privacy

Our services are not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child provided data, contact us to remove it.

10. Changes to this Policy

We may update this Policy to reflect legal, technical, or business changes. We will post updates with a new effective date. Significant changes may be communicated via email.

11. Contact

If you have questions about this Policy or our practices, contact: [email protected] or +1-415-672-0198.